All things email-related

From helping you with setting up a sorting and labelling system to filtering out the important stuff, setting up auto-responders, and responding to client queries, we provide a range of support for your email inbox. We can help you look at your workflow and figure out how to minimise the number of emails you have to send in your client acquisition process, and streamline your inbox so it’s no longer at risk of overwhelming you. As well as your email inbox, we can help you do all kinds of shiny things with your mailing list, whether it’s in MailChimp, Constant Contact, or ConvertKit.

Document production + formatting

Whether you need a set of minutes typing up, a board report writing, or a training manual reformatting, we are adept at all manner of word processing and formatting. Send us a hot mess, and we’ll have it looking spick and span in no time.

Diary management + calendar optimisation

From booking travel and creating itineraries to scheduling client meetings and creating a daily agenda, we’ve got lots of experience doing diary management for CEOs, CFOs, trustees, and other senior staff in big, national and international organisations. We can bring that kind of epic organisation to you and your biz, and make your diary a dream.

With experience across a range of CMS and CRM platforms such as Etsy, NOTHS, SquareSpace, Wordpress, Squarespace, and Shopify, we can help you with adding new content to your website; adding SEO to your existing content; adding, removing, and updating pages and the information on them; optimising pages for search engines; editing sliders, and adding seasonal content. As a one-off task, we can also proof your website to catch any grammatical or spelling errors and ensure everything is as readable as possible for your visitors.

Website + CRM management


We’ve got skilled copywriters who can help with all manner of content creation, including but not limited to: press releases, blog posts, newsletters, reports, HR documents, tweets and social media copy, sales pages for your website, and adverts. 

Whether it’s proofreading your latest catalogue, making sure your HR documents are all kosher, or copyediting your latest eBook, we have copyeditors who are used to working on complex corporate and academic documents across a range of topics as well as those experienced in web and customer-facing copy.

Proofing + copyediting

With mad levels of experience using Facebook for business, we can help you optimise your account, increase your organic reach, and run ad campaigns that get great results. We can also create and post content (including generating brand-ready images), reply to comments, and generally help you be brilliant across Instagram, Pinterest, Twitter, YouTube, and LinkedIn alongside your Facebook page/s and groups.

Social media

Working within your existing brand, we can create branded graphics, PDFs, workbooks, and other small design projects. We can also help with editing photographs using Adobe Creative Cloud.

Basic design + photo editing

We have AAT-qualified VAs who can help you with doing your expenses, processing VAT returns, making those awkward credit control calls, and issuing invoices and reminders.

Bookkeeping + credit control

We pride ourselves on our accuracy and speed when it comes to large volumes of data entry, so you can outsource them to us with peace of mind, knowing that a detail-oriented spreadsheet ninja has got your back.

Data entry

From market research for your latest idea to looking at new products and services that could help your business, we can research a topic or area of your choosing and provide you with a detailed report. This also includes things like researching your competitors to create SWOT-analyses of your market segment, or looking for new opportunities for you to grow.

Online research

Whether you’re travelling to London, New York, or Wetwang, we can research your journey and provide you with a travel checklist and a straight-forward itinerary that will take the stress out of trains, planes, and automobiles.

Travel research + booking

If you run a service-based business, we can chase up client leads from your latest networking event, cold email potential leads, and help you with your client onboarding process. We can also help you create a beautiful welcome pack that will delight your customers!

Client on boarding + welcome pack creation

Other skills include: transcription; minuting meetings; sourcing other freelancers as needed; researching new clients and opportunities; organising digital files, and creating digital archives. But we’ve got a brilliant team of skilled people, so if you need something and it isn’t listed, just get in touch.

Other administrative support


Monthly Packages

Small: 12 hours per month £384 (£32 per hour)

Medium: 24 hours per month £720 (£30 per hour)

Large: 36 hours per month £972 (£27 per hour)

The Team: 50 hours per month £1,250 (£25 per hour) 

(up to 10 unused hours can be rolled over to the following month)

Hourly rate: £35 per hour

Urgent tasks (24 hour turnaround) - £40 per hour

Email Management Package

If you’re all good for your other tasks, but you find your emails a chore, you can choose our Email Management Package. We’ll check your emails three times a day from Monday - Friday, sorting, labelling, and archiving. The price includes an initial call to establish an ordering/sorting system if there is none in place. Price applies for one email address. Further email accounts charged at £145 per month.

£195 per month; main customer service emails may be more depending on the volume of emails received

If these packages aren’t suitable for your needs, please get in touch with us by emailing and we can work with you to create something tailored for your business.